Hotel Puerta de Las Granadas
Hotel Puerta de Las Granadas

PRIVACY POLICY

The purpose of this privacy policy is to inform you of the processing of personal data that you provide or are going to provide during your browsing, in case you continue browsing. It also includes the data protection policy, for cases where explicit reference is made to it.

1. DATA CONTROLLER

The data controller and entity responsible for the domain www.hotelpuertadelasgrandas.com (hereinafter, the Website), is HOTEL PUERTA DE LAS GRANADAS, S.L. located at Cuesta Gomérez, 14, 18009 in Granada, with VAT number: B18891663.

Contact information:

  • Telephone: + 34 958 216 230
  • Email: reservas@hotelpuertadelasgranadas.com

2. PURPOSE OF THE TREATMENT AND LEGITIMATION

The data provided is intended for the following purposes:

a) To send you the requested information and address any inquiries made through the contact section available on the website. The legal basis for processing is the consent provided.

b) To respond to inquiries related to the exercise of the rights that will be informed later. The legal basis for processing is the fulfillment of legal obligations by the entity. In order to comply with these obligations, your data may be disclosed to Public Administrations and courts, whenever such information is required in accordance with established legal processes.

c) By submitting your resume, you are authorizing the analysis of the data and documents contained in it. They will be kept for a maximum period of one year, unless stated otherwise. The legal basis for processing is the consent provided.

d) If you expressly authorize it, you may receive information related to the entity’s activities through any electronic means, including newsletters. This information will be kept until you request its deletion. The legal basis for processing is the consent provided.

3. DATA RETENTION PERIOD

The data provided will be kept as long as there is a mutual interest in maintaining the purpose of the treatment. They will be blocked when they are no longer necessary for the purpose for which they were collected or when you have exercised your right to deletion, cancellation, and/or limitation of treatment. After this period, they will be deleted in accordance with data protection regulations, which implies their blocking. They will be exclusively available to Judges and Courts, the Public Prosecutor’s Office, and the competent Administrations, in particular the Data Protection Authority, for the attention to responsibilities arising from the treatment, during the limitation period of these. Upon expiry of the indicated period, they will be destroyed with the appropriate security measures to guarantee pseudonymization or total destruction of the data. In addition to the general treatment of the previous point, the retention period of four years (Art. 66 and following of the General Tax Law) will be observed, and six years for accounting books and invoices (Art. 30 of the Commercial Code).

4. YOUR RIGHTS

The data protection regulations grant you the following rights regarding the processing of personal data:
• Right of access: right to access your personal data to know which ones are being processed and the processing operations carried out with them.
• Right of rectification: Ability to request the modification of your data if they are inaccurate or not truthful.
• Right to data portability: Ability to obtain a copy in an interoperable format of the data being processed.
• Right to limit processing: you may limit the processing of your data, in which case they will only be kept for the exercise or defense of claims.
• Right to erasure: Request the erasure of your data when the processing is no longer necessary.
• Right to object: Request the cessation of communications under the terms indicated.
• Right to revoke the consent given.

To exercise these rights, you must send an explicit request, along with a copy of your ID or equivalent and valid accrediting document, through the following means:

E-MAIL: addressed to the address reserves@hotelpuertadelasgranadas.com with the subject Data Protection. This submission must be done from the email address you included in the form. Otherwise, they will not be shown because your identity is not considered sufficiently proven.

BY POST: Addressed to the address: Cuesta Gomérez, 14, 18009 of Granada. If you do not receive a response in a timely manner from the entity, or if you are not satisfied with it, you are informed that the competent supervisory authority is the Spanish Data Protection Agency (www.aepd.es). On their website, you can find a series of models that will help you exercise your rights.

To exercise these rights, you must submit an express request, identifying yourself sufficiently in your request by electronic means or, failing that, by a duly signed request. However, if the HOTEL, as data controller, has reasonable doubts regarding the identity of the individual making the request, it may ask you to provide additional information necessary to confirm your identity.

5. NO DATA SHARING

Users are expressly informed that their personal data will not be transferred to third parties under any circumstances, except legal obligation. Any exception to this rule will require their prior informed, and unequivocal consent.

6. SECURITY MEASURES

HOTEL PUERTA DE LAS GRANADAS, S.L. complies with the regulations in force regarding the protection of personal data (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights) for the processing of personal data under its responsibility, and expressly with the principles described in article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject, and adequate, relevant and limited to what is necessary, in relation to the purposes for which they are processed.

It has implemented appropriate technical and organizational policies in order to protect your rights and freedoms, providing you with all the necessary information so that you can exercise your rights. However, you must be aware that security measures on the Internet are not impregnable.

7. MINORS

Minors under the age of 14 may not use the services available through the Website without the prior authorization of their parents, guardians, or legal representatives, who will be solely responsible for all acts carried out by minors under their care through the Website, including the completion of forms with the personal data of such minors and the checking, if applicable, of the boxes that accompany them.

HOTEL PUERTA DE LAS GRANADAS, S.L. is not responsible for the truthfulness and accuracy of the data provided. The processing of personal data of a minor can only be based on their consent when they are over fourteen years old.

Exceptions are made when the law requires the presence of the holders of parental authority or guardianship for the conclusion of the legal act or business in which consent for processing is requested.

The processing of data of minors under the age of fourteen, based on consent, will only be lawful if the holder of parental authority or guardianship grants their consent, to the extent determined by the holders of parental authority or guardianship.

8. DURATION AND MODIFICATION OF THE PRIVACY POLICY

HOTEL PUERTA DE LAS GRANADAS, S.L. reserves the right to modify the present Privacy Policy, totally or partially, by publishing the changes on the Website. Likewise, the contents and services provided, as well as the way in which they are presented, may be changed, deleted, or added without prior notice. Therefore, the Policies that are published at the time of access will be considered in effect, so you must read them periodically.

Regardless of the above, access to the contents of the Website may be terminated, suspended, or interrupted at any time without the need for prior notice, with no possibility for the User to claim any compensation.